Frequently Asked Questions

We begin with a complimentary 20–30 minute consultation by phone or video call to understand your child’s personality, learning style, current academic standing and specific goals. This helps us build a complete picture before we recommend anything.

There is no obligation to go ahead afterwards.

We aim to respond to all enquiries within 24 hours. You can book a free consultation online, call us or send a WhatsApp message.

Based on the consultation, we hand-pick an expert tutor whose subject expertise, teaching style and personality are the best fit for your child. We never assign tutors at random; every match is thoughtful and deliberate.

Our tutors attend or have attended Oxford, Cambridge, Imperial, UCL and other leading universities. Meet our tutors

Your child’s first lesson is an opportunity to confirm chemistry and rapport. If the match doesn’t feel right for any reason, we’ll immediately suggest an alternative tutor at no extra cost.

Pricing on enquiry — discussed at your free consultation.

Prices are as quoted at the time of booking, in the local currency (for example, GBP for the UK).

We don’t offer free trial lessons, but every family starts with a free 20–30 minute consultation, with no obligation, where we discuss your child’s needs, the set-up for lessons and scheduling.

We’ll talk through the set-up at your free consultation. Lessons take place on Google Meet with a shared online whiteboard.

Yes. All our lessons are one-to-one.

Every lesson is a live one-to-one session on Google Meet with a shared online whiteboard. Students and tutors can write, draw, annotate and share screens in real time, making online tuition just as collaborative and hands-on as sitting side by side.

All materials are shared digitally, and lesson notes are available for review after each session.

Live lessons take place on Google Meet with a shared online whiteboard.

Sessions are typically 60 or 90 minutes, scheduled weekly at a time that suits your family.

After every session, your tutor provides a written summary of topics covered, homework set and areas to focus on. We schedule regular check-ins with parents to review progress, adjust the learning plan and make sure we’re on track to meet your goals.

Homeschooling families also receive comprehensive half-termly reports detailing progress and areas for development.

Tutoring sessions take place 7 days a week, scheduled at a time that suits your family.

Yes. We are based in London and teach online, so we work with students across the UK and internationally, and lessons are scheduled at a time that suits your family, wherever you are.

We teach expatriate families preparing for UK school entrance, and international students following British curricula.

Our lessons take place online. For families in London, a limited number of in-person lessons can be arranged on enquiry; just ask at your free consultation.

Yes. We offer flexible scheduling around term-time and half-term breaks for students at boarding schools.

We teach the UK National Curriculum; 7+, 11+, 13+ and Common Entrance; GCSE and IGCSE; and A-Level.

We offer tuition in over 30 subjects. See Online Tuition for the main subject areas, or ask us about your requirements at your free consultation.

Yes. We prepare students for 7+, 11+, 13+ and Common Entrance, GCSE and A-Level exams, university admissions tests (TMUA, ESAT, TARA, LNAT, UCAT) and admissions interviews, including Oxbridge. See Exam Preparation.

Yes. We provide full or part-time home education programmes, delivered by subject-specialist tutors and based on the UK National Curriculum. See Homeschooling.

Every tutor at Mayfair Scholars is personally interviewed by our founding team. We verify identity and academic credentials and conduct thorough reference checks.

Enhanced DBS checks are currently in progress and not yet complete for all tutors. We’re happy to confirm the status of an individual tutor’s check on request.

Online sessions should take place in a way that keeps the student visible and appropriately supervised where age-appropriate. We recommend that a parent or guardian is reasonably available nearby for younger students.

Tutors may not contact students or parents outside agreed communication channels (for example, no personal social media contact).

Please report any safeguarding concern immediately to enquiries@mayfairscholars.co.uk. We will act on all concerns in line with our safeguarding policy.

Payment is due before or after each session (by agreement), by bank transfer or another agreed method.

Yes. Please give at least 3 days’ notice to reschedule or cancel a session without charge. Sessions cancelled with less notice are charged in full.

Full details are in our Terms and Conditions.

Yes. If you’re a consumer booking online or by phone, UK law (the Consumer Contracts Regulations 2013) gives you 14 days to cancel from the date of booking. If you ask us to start sessions within that 14-day period, you may still cancel, but you’ll pay for any sessions already delivered.

See our Terms and Conditions.

Either party may end the tutoring arrangement with 7 days’ written notice. Unused pre-paid sessions are refunded unless cancelled within 3 days of the lesson.

See our Terms and Conditions.